[Xero starling bank feed not working
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[Bank feed with Starling not working – Xero Central

Xero is cloud accounting software, built to meet the needs of small businesses. Reconcile in seconds. Xero imports and categorises your latest bank transactions. Link your Starling business account with Xero to get Get started. How to integrate with Xero 1. This functionality is perfect for businesses whose operations incorporate Euro or US dollar transactions, giving you: Real-time feeds – Keep track of and manage your multi-currency transactions as they happen Less admin – Never manually upload a statement again More insights – See all your data in one place to make better business decisions.
Apply for a Starling business account today and enjoy app-based banking at its best. It’s now very confusing as my different Barclays Account are sync’d on varying day but never today. Surely this should be a priority to fix. EmilyH – I to have had no feed since mid October. The service levels are truly terrible. My poor accountant has also invested time for which he has not been paid to solve an issue that is between your business and Barclays. How long does Carl Chandler of Xero, consider reasonable for a customer to have too ‘reach out’ before you actually solve the issue?
I also am finding my bank feeds are not refreshing, despite ‘forcing’ them to I too am getting pretty fed up with bank feeds not working! I have two organisations each with different banks, and i’m forever waiting days for the bank feed to update, and even refreshing doesnt change the balance..
I’ve literally had to renew the bank feeds a dozen times over the last two weeks! I’m really at my wits end with this. We are having to renew feeds every few days and half the time the feed renewal process doesn’t work. This isn’t what I pay for, so if there’s no resolution on the horizon we may have to look elsewhere.
We are having trouble the our bank feed, nothing has come through since yesterday. Please advise on when this will be fixed, sooner rather than later. I have one client whose bank feed also stopped in Oct. Very disappointed to read so many people are having the same issue, it’s now Dec 29, 2 months without bank feeds is very poor.
Fixing this issue should be a priority for Xero. Xero are a joke at present. Their support is frankly the worse I have ever seen it and to allow such issues like this to continue just goes to show that they don’t have any empathy towards their customers. This btw is just one issue of many.
They have grown too big and forgotten about customer service. Bring back Rod in favour of this Carl guy. We have been waiting for assistance on this since July as we had to switch banks and since our switch we have not had anyone contact us regarding the resolution of importing our bank data. This is unacceptable folks. Xero, my bank feeds are not updating. Clearly you have not resolved the issue and you are yet to offer any solutions on these forums. As support know, I’ve tried all the suggestions made including incognito mode, clearing caches, different browsers, etc and none help.
I’ve tried again today, with no better result. To be clear: the feed has been malfunctioning for around 3 months now and I and many others have made Xero aware of it, repeatedly. When it worked, Xero pulled the data twice a day from Barclays into Xero, now it’s once every couple of days, but seemingly at random.
If it’s any consolation, it looks like they have finally fixed the Danske bank feeds as of this morning, so hopefully they will get onto the other banks ASAP. This was 1. We’ve asked for a months refund from them for the inconvenience.
Thanks Jack. Xero told me on Tuesday, last week and 2 weeks before that, that they’d resolved the issue, so…. My bank feed doesn’t work. I tried disconnecting and reconnecting. However it says ” Sorry, something went wrong. An error occurred, but it could be temporary. Please start again to connect your bank to Xero.
I can’t reconnect the bank now. The bank feed is the primary reason why I subscribed to Xero. My ANZ bank feed doesn’t work. We can see there’s currently a Yodlee feed connected for the ANZ credit card in this organisation. ANZ now provides Xero customers with a direct feed for credit cards. We’d like to get this card connected to the improved feed. To upgrade to the direct feed, you’ll need to add a new bank account to your Xero organisation. ANZ credit cards are set up in Xero as bank accounts rather than credit card accounts.
When you add the account, you’ll need to enter the full account number found on your ANZ bank statement. This is the 16 digit number beginning with To do this:. You can then activate the account from ANZ online banking.
Once activated, the feed will start importing statements to Xero within two working days. Add attachement Upload Files Or drop files. Cancel Done. Best answers 1 Dana A Xero. Xero verified. Thanks for rounding back and share your solutions! Showing 0 of 14 answers. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.
[Starling Customer Service
1. From your Starling account menu, tap Marketplace > Browse Marketplace > Accounting > Xero > Add · 2. Tap ‘Open in app’ when prompted and ‘Approve’ for Xero to. Hi there, I have a starling business account that feeds into Xero and has been working fine up until now. It won’t update the bank feed since. If you have any issues with your bank feed, try disconnecting the feed and reconnecting. You shouldn’t need to do this often but it can be a fix for statement.
Xero starling bank feed not working
Connect your Starling business account with Xero to share your transaction feed with your accounting software instantly and in real-time. Log in anytime, anywhere on your Mac, PC, tablet or phone to get a real-time view of your cash flow. Run your business on the go. Use Xero to reconcile, send invoices, or create expense claims – from anywhere.
An easy setup. No paperwork or week-long delays; just link your account to Xero instantly from the Starling Marketplace in a few taps. Real-time transaction sharing. Your transaction data is shared automatically and instantly with Xero, which means no more overnight updates or download requests.
The full picture. Want to share all your past transactions with Xero too? Auto-sync to Bills Manager. Any Direct Debits or standing orders set up via our Bills Manager feature will automatically feed into Xero. Banking with no borders. Does your business go beyond the UK? To view your Xero data from within the Starling Marketplace, exit the Marketplace and reopen to view. This functionality is perfect for businesses whose operations incorporate Euro or US dollar transactions, giving you:.
What is Xero? Xero is cloud accounting software, built to meet the needs of small businesses. Reconcile in seconds. Xero imports and categorises your latest bank transactions.
Link your Starling business account with Xero to get Get started. How to integrate with Xero 1. This functionality is perfect for businesses whose operations incorporate Euro or US dollar transactions, giving you: Real-time feeds – Keep track of and manage your multi-currency transactions as they happen Less admin – Never manually upload a statement again More insights – See all your data in one place to make better business decisions.
Apply for a Starling business account today and enjoy app-based banking at its best. Start your application.
Bank Feeds are not working.Starling bank feed not updating anymore – Xero Central
Auto-sync to Bills Manager. Any Direct Debits or standing orders set up via our Bills Manager feature will automatically feed into Xero. Banking with no borders. Does your business go beyond the UK? To view your Xero data from within the Starling Marketplace, exit the Marketplace and reopen to view. This functionality is perfect for businesses whose operations incorporate Euro or US dollar transactions, giving you:.
What is Xero? Xero is cloud accounting software, built to meet the needs of small businesses. Reconcile in seconds. Xero imports and categorises your latest bank transactions. Link your Starling business account with Xero to get Get started. How to integrate with Xero 1. My bank feed has stopped working in Oct, I’ve managed to push it through manually most days but now it’s always a day or too out of date.
As this is one of the main features of Xero I’m stunned it’s stopped working as it has been a good feature todate. It’s now very confusing as my different Barclays Account are sync’d on varying day but never today. Surely this should be a priority to fix. EmilyH – I to have had no feed since mid October. The service levels are truly terrible.
My poor accountant has also invested time for which he has not been paid to solve an issue that is between your business and Barclays. How long does Carl Chandler of Xero, consider reasonable for a customer to have too ‘reach out’ before you actually solve the issue?
I also am finding my bank feeds are not refreshing, despite ‘forcing’ them to I too am getting pretty fed up with bank feeds not working! I have two organisations each with different banks, and i’m forever waiting days for the bank feed to update, and even refreshing doesnt change the balance.. I’ve literally had to renew the bank feeds a dozen times over the last two weeks!
I’m really at my wits end with this. We are having to renew feeds every few days and half the time the feed renewal process doesn’t work. This isn’t what I pay for, so if there’s no resolution on the horizon we may have to look elsewhere. We are having trouble the our bank feed, nothing has come through since yesterday. Please advise on when this will be fixed, sooner rather than later. I have one client whose bank feed also stopped in Oct.
Very disappointed to read so many people are having the same issue, it’s now Dec 29, 2 months without bank feeds is very poor.
Fixing this issue should be a priority for Xero. Xero are a joke at present. Their support is frankly the worse I have ever seen it and to allow such issues like this to continue just goes to show that they don’t have any empathy towards their customers. This btw is just one issue of many.
They have grown too big and forgotten about customer service. Bring back Rod in favour of this Carl guy. We have been waiting for assistance on this since July as we had to switch banks and since our switch we have not had anyone contact us regarding the resolution of importing our bank data.
This is unacceptable folks. Xero, my bank feeds are not updating. Clearly you have not resolved the issue and you are yet to offer any solutions on these forums.
As support know, I’ve tried all the suggestions made including incognito mode, clearing caches, different browsers, etc and none help. I’ve tried again today, with no better result. To be clear: the feed has been malfunctioning for around 3 months now and I and many others have made Xero aware of it, repeatedly. When it worked, Xero pulled the data twice a day from Barclays into Xero, now it’s once every couple of days, but seemingly at random.
If it’s any consolation, it looks like they have finally fixed the Danske bank feeds as of this morning, so hopefully they will get onto the other banks ASAP.
This was 1. We’ve asked for a months refund from them for the inconvenience. Thanks Jack. Xero told me on Tuesday, last week and 2 weeks before that, that they’d resolved the issue, so…. My bank feed doesn’t work. I tried disconnecting and reconnecting. However it says ” Sorry, something went wrong. An error occurred, but it could be temporary. Please start again to connect your bank to Xero. I can’t reconnect the bank now.
The bank feed is the primary reason why I subscribed to Xero. My ANZ bank feed doesn’t work. We can see there’s currently a Yodlee feed connected for the ANZ credit card in this organisation. ANZ now provides Xero customers with a direct feed for credit cards. We’d like to get this card connected to the improved feed.
To upgrade to the direct feed, you’ll need to add a new bank account to your Xero organisation. ANZ credit cards are set up in Xero as bank accounts rather than credit card accounts. When you add the account, you’ll need to enter the full account number found on your ANZ bank statement. This is the 16 digit number beginning with To do this:. You can then activate the account from ANZ online banking. Once activated, the feed will start importing statements to Xero within two working days.
However, your ANZ statements won’t import if no transactions were made the previous day. ANZ website: Activate bank feeds to accounting software.
I did everything they said with my ANZ credit card and my husbands and the old one is now retired and the new working beautifully.. I have been with Xero for a long time and very familiar with their bank feeds and how to refresh them etc. I am with Barclays bank.
I have checked and can see there are several customers experiencing the same thing as me on your chat with the same error message- this really needs to be resolved as a matter of urgency. I too have tried all the suggestions from Xero and it is still not working and my error message is exactly the same as other have said – here is a screen shot- I have tried everything!!! I am having the same problem. It says bank feed activated but is not working. I have done the process 3 times and is not working.
Wondering if we should pay the full price if Xero is not providing the full service? Xero support, what do you think? Do you feel Xero has been fair to charge full price for part of the service?
Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central. View This Post. Bank Feeds are not working. I’ve done all the checks, but I’m unable to reconcile my transactions because they’re not appearing.
The account is showing as linked in my online banking, but for some reason the feed isn’t coming through. I’ve requested Xero support but still in queue, has anyone tried deleting and then reconnecting the bank account? Business continuity. Julie Le Maistre likes this. All Answers. Very frustrating : Wish Xero would get this sorted, had this problems for months now.
The feed is not showing on the bank side.