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Windows 10 Upgrade (For Individual Student Use) – Academic Office

However, we then installed Windows 10 Pro from the Microsoft store, and everything was fine until a day later.

There is an ‘Activate Windows’ watermark, and in Settings it says ‘Windows is not activated’. Windows 10 provides no info as to why it cannot be activated in scenarios when it was installed the new, non-product key route.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Then was it activated for Pro before it lost activation? It should have applied the Pro DL in the Store while you watched.

Did it? I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it’s resolved. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the sites before you decide to download and install it.

Now an Independent Advisor. I do not quit for those who are polite and cooperative. Details required : characters remaining Cancel Submit. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. This is what that I’m trying to confirm, because I thought the Windows 10 digital license worked successfully on reinstall, and also think the digital license activated properly on the upgrade to Pro.

I also ‘think’ I’m wrong on the first point! BTW, the Pro receipt only contains an order number, no key or other activation info of any kind. I ran the activation troubleshooter, but it provides no useful info. Just the message “We can’t activate your copy of windows”. Smells like it cant find the original key on hardware. If helpful, I have the device license info output from ‘ slmgr.

The notification code it shows is 0xCF Is there a link or other info on how to do this? Which makes sense since it was a digital license, so my login creds should license it. There was an alternative path for this PC, which was to use Dell’s Windows 10 installation tool. Perhaps Dell’s tool has added special sauce for the on-hardware Windows 10 key. At this point I wish I’d used their tool, since it might provide PC-specific installation info you provide it a service tag. Anyone in a similar situation with a Dell box might want to consider the Dell installation tool instead.

Thanks again for your help. The online technician was able to resolve it, but didn’t provide any diagnostic info. I think you’re correct, the online store had installed Enterprise instead of Windows 10 Pro. The technician input a product key, and now it is licensed as Windows 10 Pro.

So maybe they’re using some licensing magic to resolve the error. No big deal. It sounds like others facing this issue will have to follow-up, but the fix is easy. For anyone facing the issue of a Windows Enterprise activation issue when you purchased and intended to install Windows 10 Pro:.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

Thanks for any help. I have the same question Report abuse. Details required :. Cancel Submit. Hi NY. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Thanks for your help! The appearance of Enterprise after a Pro Store Upgrade is a known issue where the Store messes up the Upgrade so it’s reporting the wrong version.

I’ll contact them. Thank for you help anyway Greg, much appreciated. Glad to help. Ask them why they think this is still happening. I’ve been trying to get an answer about this.

For anyone facing the issue of a Windows Enterprise activation issue when you purchased and intended to install Windows 10 Pro: 1 Follow up with a Microsoft tech line directly, and they can work their magic to activate the install as Windows 10 Pro.

I’m glad it helped. Let me know if there’s anything else. Also when ready please mark the post which helped most as the Answer, to help others. A rating is also appreciated. This site in other languages x.